Showing appreciation for your customers is a great way to create loyal customers. Those loyal customers, as you probably already know, are going to keep coming back to your eatery and they will spread the word about how well you take care of them. How can you foster this loyalty? If you have been wracking your brain trying to come up with ways to let your customers know how much you appreciate them, consider starting a birthday or anniversary club. It’s easy to do, and it is a cost effective way of getting people to come back to your restaurant.
You can choose to have a birthday club or an anniversary club. You might even want to have both. Offer a signup sheet for people where they can add their birthday or their anniversary (or both if you chose that route). They will also need to provide their email address. Make sure that you let them know that you aren’t going to do anything with their email other than put it in your own database to send them specials. A week or two before the event, send them coupons. Make sure that the coupons are good enough to entice them to come into the restaurant and redeem them.
Some good ideas include a free meal when buying one of the same price or greater. Free dessert or free drink coupons are also nice. Let them know in the email that they don’t have to redeem the coupon on their actual birthday or anniversary. Give them up to a week or two to redeem the coupons.